GOTSTAR STUDIO Privacy Policy
Effective Date: July 15, 2025
GOTSTAR STUDIO PTE. LTD. ("GOTSTAR STUDIO," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our games, applications, and website (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to:
- Games: Our mobile applications, including but not limited to Sprunki Beat, Sprunki Funky Beat, Sprunki All Phases Beat Maker, and many others.
- Website: https://www.gotstarstudio.com.
- Related Services: Any features, content, or offerings provided by GOTSTAR STUDIO.
This Policy does not cover third-party services or websites linked through our Services.
2. Information We Collect
We collect the following types of data:
Personal Data
- Account Information: Name, email address, and profile details (if connected via social media).
- Device Data: Unique device ID, hardware type, OS version, and IP address.
- Usage Data: Gameplay activity, session duration, in-app purchases, and interactions with our Services.
Non-Personal Data
- Technical Data: Device specifications, network type, and crash reports (anonymized).
- Analytics: Aggregated gameplay statistics and performance metrics.
3. How We Use Your Information
We process your data for the following purposes:
Service Delivery
- To create and manage your account.
- To provide customer support and respond to inquiries.
- To process transactions and deliver in-game purchases.
Service Improvement
- To analyze player behavior and optimize game performance.
- To fix bugs and enhance user experience.
Marketing & Advertising
- To deliver personalized ads (with your consent, where required).
- To measure ad performance and campaign effectiveness.
Legal & Security
- To enforce our Terms of Service.
- To comply with legal obligations and prevent fraud.
4. Third-Party Services
We integrate third-party services for analytics, advertising, and functionality. These providers may collect data independently. Refer to their privacy policies for details:
5. Data Sharing & Disclosure
We may share your data with:
- Service Providers: For analytics, payment processing, and customer support.
- Legal Authorities: To comply with laws or respond to legal requests.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
Aggregated or anonymized data may be shared for research or marketing purposes.
6. Your Rights & Choices
Depending on your jurisdiction, you may exercise the following rights:
Global Rights
- Access & Correction: Request copies of your data or correct inaccuracies. We may require identity verification.
- Withdraw Consent: If processing is based on consent, you may withdraw it at any time (does not affect prior processing).
- Deletion: Request deletion of your data, unless retention is required by law (e.g., for financial records).
- Opt-Out of Marketing: Unsubscribe from promotional emails via instructions in the email, or disable personalized ads via device settings.
EEA Residents
- Data Portability: Request a machine-readable copy of your data to transfer to another provider.
- Object to Processing: Request restriction of data use in certain cases (e.g., if data is inaccurate).
- Lodge Complaints: Contact your local data protection regulator.
California Residents (CCPA)
- Access & Portability: Request details of collected data (twice per year) or a transportable copy.
- Do Not Sell: We do not sell personal information as defined by the CCPA.
To exercise these rights, contact us at [email protected].
7. Data Retention
We retain your data only as long as necessary to:
- Provide the Services.
- Fulfill legal or tax obligations.
- Resolve disputes or enforce agreements.
8. Security Measures
We implement industry-standard safeguards to protect your data. However, no method of transmission or storage is 100% secure.
9. International Data Transfers
Your data may be processed in Singapore or other locations where our partners operate. We ensure compliance with applicable data protection laws.
10. Children's Privacy
Our Services are not directed at children under the age of 16 (or the minimum age in your jurisdiction). We do not knowingly collect data from underage users.
11. Policy Updates
We may update this Privacy Policy periodically. Material changes will be notified via our website or in-game announcements.
12. Contact Us
For questions or requests regarding this Privacy Policy, please contact:
GOTSTAR STUDIO PTE. LTD.
60 PAYA LEBAR ROAD #12-03-112, PAYA LEBAR SQUARE, SINGAPORE
Email: [email protected]
Effective as of the date stated above.